FAQ
Do you accept returns or exchanges?
Unfortunately, we do not accept returns or exchanges at this time. Please double-check your order before completing your purchase. If you have any questions about sizing, product details, or anything else before buying, feel free to contact us — we’re happy to help!
What if my item arrives damaged or incorrect?
If your order arrives damaged or you received the wrong item, please reach out to us within 7 days of delivery. We’ll make it right. Just email us at team@estimatorswag.com with your order number and a photo of the issue.
Can I cancel or change my order?
Orders are processed quickly, so we can’t guarantee changes once an order is placed. If you need to make a change, contact us as soon as possible at team@estimatorswag.com, and we’ll do our best to help.
How can I contact you?
You can reach us anytime at team@estimatorswag.com. We usually respond within 1–2 business days.
Do you ship internationally?
Yes! We offer international shipping to most countries. Shipping costs and delivery times vary by location and are calculated at checkout.
How long does shipping take?
Here’s what to expect:
Shipping time:
- USA: 4-9 business days
- Europe: 5-9 business days
- Canada: 6–10 business days
- International: 10–20 business days
Tracking info will be emailed to you once your order ships.
Why isn’t shipping free?
We try to minimize shipping costs wherever possible, and in many cases, we absorb part of the shipping cost into the product price. Our goal is to keep things simple, fair, and swag-filled — without surprising you at checkout.